Terms and Conditions

Article - 1

The subject of this contract is the Law on the Protection of Consumers No. 4077, regarding the sale and delivery of the product sold by the seller to the buyer, whose qualifications and sales price are specified below; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Distance Contracts Implementation Principles and Procedures.

 

Article - 2

SELLER INFORMATION

Title: AG GLOBAL ENGINEERING CONSULTANCY MADENCİLİK İNŞAAT SAN.VE TİC. LLC

Branch-1: Çetinemeç BulvarıMuhittin Mah. No:12 Çorlu/TEKİRDAĞ

Branch-2: Zafer mah. Gazi Yakut Satar Cad. No:215/8 Tepebaşı/ESKİŞEHİR

MERSIS: 0009150367000001

 

Article - 3

RECEIVER INFORMATIONS

All members: All buyers who are members of Mermershopping company's e-commerce store www.mermershopping.com.tr and make purchases. (hereinafter referred to as buyer or customer).

Article - 4

SUBJECT OF CONTRACT AND PRODUCT INFORMATION:

Goods/Product or Service; Type, Quantity, Brand/Model, Color, Quantity, Sales Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer. All products on the Mermershopping website, mostly made of marble and natural stone, may have color and visual differences due to their nature, and the BUYER accepts that there may be such differences in the products.

 

Article - 5

GENERAL PROVISIONS

5.1 - BUYER declares that he has read and informed all preliminary information regarding the basic characteristics of the product subject to the contract specified in Article 4, the sales price and payment method and delivery, and has given the necessary confirmation electronically.

5.2 - The product subject to the contract is delivered to the buyer or the person or organization at the address indicated within the period specified in the preliminary information, depending on the distance of the buyer's residence for each product, provided that it does not exceed the legal 30-day period.

5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.

5.4 "The SELLER is responsible for delivering the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

5.5 - For the delivery of the product subject to the contract, this contract must be approved electronically and the sales price must be paid with the payment method preferred by the buyer. If the price of the product is not paid for any reason or is canceled in the bank records, the SELLER is not responsible for the delivery of the product.

5.6 - If the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the buyer's credit card by unauthorized persons after the delivery of the product, which is not due to the buyer's fault, the BUYER himself or the product delivered to the person or institution specified in the sales contract. It must be sent to the SELLER within working days. In such a case, the shipping costs are the responsibility of the buyer.

5.7 - If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as weather conditions that prevent transportation or interruption of transportation, the SELLER is obliged to notify the buyer of the situation. In this case, the buyer may exercise one of the rights to cancel the order, replace the contracted product with a comparable product, if any, and/or postpone the delivery time until the hindering situation disappears. If the buyer cancels the order, the SELLER will make an attempt at the relevant bank to cancel the buyer's credit card receipt and return the relevant amount to the buyer's account within 7 days, and the transaction will be notified to the BUYER via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.

5.8 - In case the products delivered to the BUYER and/or the person and/or institutions to whom the BUYER wishes to be delivered are defective or damaged, the relevant product or products shall be delivered to the SELLER within 7 days starting from the date of receipt by the BUYER in order to carry out the necessary repair or replacement within the warranty conditions. is sent and shipping costs are covered by the BUYER. In such a case, if the 7-day period expires, the BUYER must take the delivered product to the relevant service.

5.9- This agreement becomes valid after it is electronically approved by the buyer (after membership is completed) and sent to [email protected].

 

Article - 6

RIGHT OF WITHDRAWAL:

The buyer has the right to withdraw within seven (7) days from the delivery of the product subject to the contract to him or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within this period and the product must be unused, undamaged and its packaging undamaged within the framework of the provisions of Article 7. If this right is exercised, a copy of the cargo delivery report stating that the product delivered to the 3rd party or the Buyer has been sent to the SELLER is provided.